FREQUENTLY ASKED QUESTIONS
Have questions about marine engines, repowering, or how we can help? Find answers to common inquiries below. If you don't see your question here, please reach out—we're happy to help.
Choosing the right engine depends on several factors, including your boat's size, weight, hull design, intended use, and existing rigging. We recommend considering:
Boat type and length – Center console, cruiser, fishing vessel, or yacht
Current engine specifications – Make, model, horsepower, and year
Desired performance – Cruising speed, fuel efficiency, or maximum power
Budget – New vs. refurbished options
Our team can guide you through the selection process. Contact us with your boat details, and we'll provide personalized recommendations based on your needs.
Contact us: help-desk@electricalmarinesolutions.pl
Yes, we ship marine engines to customers across Europe and internationally. Our headquarters in Gdańsk, Poland, provides excellent logistics connections for reliable delivery.
Important shipping considerations:
Shipping costs are calculated at checkout based on destination
Delivery times vary by location—we provide estimated timelines with each order
For international shipments, customers are responsible for any import duties, taxes, or customs clearance fees
We ensure all engines are properly crated and secured for safe transport
For a shipping quote before placing an order, please contact us with your location and the engine model you're interested in.
All engines we supply are covered by the manufacturer's warranty, not a third-party warranty from our company.
| Engine Brand | Warranty Coverage |
|---|---|
| Cummins Marine | Warranted by Cummins Inc. in accordance with their standard terms. Coverage varies by model and application. |
| Evinrude Outboards | Warranted by BRP Inc. in accordance with their standard terms. |
Important warranty notes:
Warranty documentation is provided with each engine
Warranty claims must be handled directly with the manufacturer or an authorized service center
Proper installation by qualified professionals is typically required for warranty validity
We assist with warranty inquiries and can help coordinate with manufacturers
For specific warranty details on a particular engine model, please ask when inquiring.
While we do not perform installation services ourselves, we are happy to assist with:
Installation guidance – Technical advice on compatibility, rigging, and best practices
Mechanic recommendations – We can suggest qualified marine technicians and workshops in your area, particularly in Poland and the Baltic region
Documentation – We provide all necessary manuals, specifications, and installation guides with your engine
We strongly recommend that engine installation, especially repowering projects, be performed by certified marine mechanics or experienced professionals. Proper installation is critical for safety, performance, and warranty validity.
We comply with Polish consumer protection laws (Ustawa o prawach konsumenta), which provide specific rights for customers.
For consumers (private individuals):
Right of withdrawal: You may cancel your order within 14 days of receiving the product without giving any reason
Condition: Products must be unused, in original condition, and returned with all original packaging and documentation
Return shipping: Return shipping costs are the responsibility of the customer unless the product is defective
For defective products:
If your engine arrives damaged or has a manufacturing defect, contact us immediately
We will work with you to arrange return, replacement, or repair in accordance with manufacturer warranty terms
Exceptions: Custom-ordered engines, products that have been installed or modified, and items specifically marked as non-returnable are not eligible for return.
For detailed information, please review our full Terms & Conditions and Return Policy.
